Our Typical Client

We amplify your IT and computer support.

Small to medium sized Financial Service firms with no dedicated IT staff:

These clients hire us to support their entire network and all business computing needs because they don't want to incur the overhead and cost of an IT staff or burden employees with the responsibility of troubleshooting the company network. This typical client has 5 to 50 workstations, is a financial services business, and relies heavily on email, the Internet, and their computer network for running the business.

These clients are looking to hand-off their technology needs to someone who understands and addresses their business needs so that they can focus their attention on servicing their clients.  They rely on us to point out deficiencies that exist in their network structure, and trust us to deliver appropriate and cost effective solutions to resolve the deficiencies.

Business owners looking to increase the efficiency of their dedicated IT staff:

These clients are looking to take advantage of a highly sophisticated service we offer that helps organizations with an IT staff already in place, whether it be part-time or full-time. They hire us as a remote 24/7 maintenance and monitoring service for the entire computer network. Our automated system will take over the burden of all routine, day-to-day maintenance and monitoring, such as adding and removing users, anti-virus updates, spyware removal, backup and firewall monitoring, and immediate system failure detection and notification. These clients are looking to effectively increase staff productivity by freeing up their IT support personnel to stop chasing small fires all day and instead use their valuable knowledge to focus on big projects, such as technology integration and management strategy. Basically, we do the grunt work and assist the IT staff already in place with basic network support in a predictable fashion with quality control standards.

We are most successful in working with clients that:

  • Demand reliability and security from their computer network.
  • See computers and technology as power tools for increasing productivity and gaining competitive advantages.
  • Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
  • Are willing to invest in technology to improve communication and eliminate manual tasks.

Here’s just a few of the things our clients have to say about us:

Peace of Mind

"Overall, I want you to know everyone at NorthPoint is pleased with our partnership with Mimic. Knowing that our network is in your team's very capable hands enables us to focus on our work and our client duties. Thanks again for your technical expertise and your high quality of customer service."

- Tom Wiscomb, Principal, NorthPoint Advisory, LLC

A Reliable Company

"... from the early stages of the [technology relocation] engagement, Mimic demonstrated a very proactive approach to planning the project. Hiring Mimic proved to be a great decision as the move was performed in a seamless fashion. Mimic planned and executed the task with great attention to detail and with excellent follow-through."

"... The implementation was extremely efficient as my company experienced no downtime due to Mimic’s well-planned and executed delivery.

I recommend Mimic without hesitation for their experience, thoroughness, responsiveness and excellent execution."

- Enrique Lopez, Principal, Lopez & Company CPA's Ltd.


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