Your ultimate peace of mind IT solution.
We are a full service computer and network support company dedicated to the needs of Financial Services firms in Chicago. Our goal is to remove the headache and stress from all things technology-related in your business.
Your Business Needs Three Things:
We can provide you all three through our unique product, the Stress-Free IT Managed Service Plan.
Building and Maintaining: We'll sit down with you and talk. We believe that in order to build a better network we need to understand how your business runs and what your employees do. You'll be assigned a dedicated Network Administrator to help ensure the process goes smoothly, then we'll get you set up for proactive technology management. This state-of-the-art automated system monitors your infrastructure around the clock, 24/7, 365 days a year. It will tell us when anything out-of-the-ordinary is detected so that we can take care of it before it becomes a problem on your end.
When you hire Mimic Technologies you know the job will get done right. If for any reason, something is not quite right, Richard and his team will make it right. They put customer service first and will put in the necessary hours to get your project complete and on time. We had a server crash and Richard and his team literally worked 24 hours a day to get us back in business."
-Wheeler Chapman, President, Integrated Financial Mgmt.
Supporting: We have a team of senior engineers ready to support your tech needs, whether they come from a machine or from your employees. If our automated system alerts us to an issue, we'll take care of it before you even know it's a problem using our remote support framework. If one of your employees has a "how-to" question they can shoot us a support email. If we have to come onsite to perform work, you'll get priority appointment scheduling. Existing infrastructure issues or new projects in the pipes, we've got all your support needs covered.
Mimic has always gone above and beyond the call of duty. Their expertise and commitment to the task have saved my organization time and money; countless times.”
-Michael S. Dermont, Partner, Guardian CCS
Strategizing: Technology consulting is the missing link for too many small and medium-sized businesses. Just because your operations are smaller does not mean you shouldn't put ample resources into long-term technology planning. Now more than ever, businesses need to take a look at what the true costs and business impacts are of their technology decisions. No other asset has such an extensive effect on every facet of your business. It can save you thousands on internal operations and position your product or service leaps and bounds ahead of the competition. That's why we will provide you with guidance from our Virtual CIO. You'll have regular, scheduled meetings to discuss new projects, fun gadgets and budget planning. Most importantly, you'll get a chance to look at the results of the support and infrastructure we've been providing, and what the next steps are for keeping the technology growth in line with your needs.
As a newer client, we were very impressed with Mimic when they came onsite to fix a server outage before we even knew it was down. The biggest benefit we've received from them is their level of expertise in dealing with IT related issues that we neither have the time nor the knowledge to deal with."
-Travis Borton, Evanston Advisors
The Stress-Free IT Service Plan is a smart solution, not a quick fix. It stands alone from any other service in the area. You'll pay a budgeted, predictable and dependable flat rate every month to cover your technology expenditures--less hassle, less time management, and big savings.
We'd love to show you how to look at your IT investments in a different light. Call us right now at (888) 996-4642, or click here to fill in a request for more information. We'll set up an appointment to talk about where your company is going and how our IT solutions can get you there.